5 Social Listening Platforms Benchmark in 2025

We use 5 better social listening tools to help companies interested in tracking their presence online, understanding the public participation, and measuring feelings. This is the summary of our results:

  1. Sprout Social To monitor the links with the brand’s social media
  2. Brand24 To note all brand signals
  3. Buzzsumo To monitor the change in the number of the brand is mentioned
  4. Male For the real time, the brand follows
  5. Naked To analyze the brand signals

Comparison of social listening platforms

Table 1. Pricing and integration

Updated at 05-16-2025

tools Free experience* Pricing ** Integration of social platforms ***
Sprout Social 30 $ 199 Instagram, LinkedIn, X, Pinterest, Threads, Tik Tok, YouTube etc.
Brand24 7 $ 199 Instagram
Buzzsumo 30 159 dollars x
Male 30 46 dollars Instagram, LinkedIn, X
Naked 7 $ 29 Instagram

* Days

** In a month, as of May 2025.

*** All the tools listed with Facebook can be connected. This includes only integration operations, not a follow -up social media platform

Table 2.

Updated at 05-16-2025

tools User reviews The number of employees
Sprout Social 4.3 based on 3,240 reviews 1,666
Brand24 4.7 based on 398 reviews 97
Buzzsumo 4.4 based on 277 reviews 1,108
Male 4.3 based on 440 reviews 609
Naked 4.2 based on 87 reviews 6

Sprout Social

Sprout Social is a male platform and messages from different social networks, providing a way to involve your brand performance and analyze it. However, its borders include the inability to track reactions outside the connected features.

Analysis: It provides measures such as the number of signals, access, Feelings AnalysisSocial media reactions, platform signals, and the degree of existence compared to other brands.

The audience's graph for Sprout Social, one of the social listening platforms

integration: Supports Facebook, Instagram, LinkedIn, X, Pinterest, Tiktok, YouTube, etc.

Staff:

  • A unified platform for managing messages and signals across all connected social media profiles.

Restrictions

  • The connected social media features cannot be monitored yet.

Note features

  • The Central Infrad Fund provides all messages for some social media channels.

Brand24

Brand24 is superior to tracing signals via social platforms and websites using historical data. Although the analysis of its feelings and its impact is not always accurate, the platform offers a strong approach that AI moves for social listening. It is of special value to track the presence of the brand in digital channels such as online news and social media platforms.

Mention the graphs of Brand24, one of the social listening platforms

Analysis: It provides standards such as the number of signals, access, emotions analysis, social media reactions, and the signs of the platform and the degree of existence compared to other brands.

integration: Supports Facebook and Instagram.

Strengths

  • It allows access to a wide range of signals via social platforms and web.
  • Provides the analysis of feelings and dozens of influence for each male.
  • It provides AI’s executable visions.

Restrictions

Note features

  • Comprehensive monitoring capabilities.
  • Analysis of the subject of artificial intelligence and tracking the main effect.
  • Customized reports with visual elements.

Buzzsumo

Buzzsumo provides male analyzes, but lacks comprehensive social listening tools on other platforms. It lacks some references that Brand24 picks up, but it allows collective cooperation, which can be valuable for group analysis.

Analysis: Provides data on total signals.

integration: Contact with Facebook and X.

Strengths

  • It is allowed to add team members to the account.

Restrictions

  • It only provides analyzes for total signals.
  • Some signals may be missed compared to other platforms such as Brand24.

Note features

  • Team cooperation features.

Male

Alexk provides detailed visions of feelings, signals and topics, including dozens of language and influences. However, the platform can sometimes miss signals and restrict tracking over long periods.

It is mentioned according to the male graph, one of the social listening platforms

Analysis: The number of signals, access, feeling, and signals of the platform, topics and signals are tracked by the country.

integration: Supports Facebook, Instagram, LinkedIn and X.

Strengths

  • Offers Feelings Analysis And the effect of grades for each male.
  • Provides the topic of cloud perception.

Restrictions

  • You may not pick up all signals compared to platforms like Brand24.
  • The time frame for data analysis is limited.
  • Supports up to 10 language choices for monitoring sources.

Note features

  • Information panel comprehensive analysis.
  • Customized reports and perceptions.
  • Social media management tools.

Naked

Awario offers a look at signals, feeling and topics, including the ability to identify influential signals. However, the features of their analyzes, such as withdrawal themes and population composition of authors, need to improve.

Theme of the Alario Cloud, one of the social listening platforms

Analysis: It monitors the number of signals, access, feelings, sources, topics, and signals in the language.

integration: Contact with Facebook and Instagram.

Strengths

  • It is allowed to monitor all signs on customized periods.
  • It defines the main effects and the highest signals.
  • Supports the team’s cooperation

Restrictions

  • Graphics analyzes It may not be provided effectively, including the theme of the cloud and the age of the author.

Note features

  • Real -time monitoring is via different platforms.
  • Comprehensive analyzes with Feelings Analysis.
  • Customized reports, white.

Benefits of social listening platforms

Social listening tools help you track what people say about your online brand. they Collection Of social media, blogs, forums and other digital channels. With this information, you can make more intelligent decisions and improve your contact with your audience. Below are some of the main benefits:

1. Learn about your audience better

Social listening helps you understand what your customers think, want and expect. You can find out what they like about your brand and what bother them, allowing you to really important improvements to your audience.

By monitoring social media and online conversations, companies can define emerging trends, track brand signals, and stay at the forefront of industry gaps.

3. Protect your brand reputation

Not all brand includes a mark. Social listening finds hidden comments and signals. You will know when people have a negative brand depicting and can fix the problem before it grows into a greater problem.

4. Improving products and services

Customer conversations can direct your product team. By listening closely, you will find the features that work that need to be repaired. This can lead to better offers and higher satisfaction.

5. Understand your market

Social listening gives you a great look at your industry. You can compare your brand with others and know what makes people choose a product on one product. This helps you improve your position on the market.

6. Generating new threads

Some people talk about online problems while searching for help. If your brand is able to provide a solution, you can jump and start a conversation. This can turn into a new customer or driving.

7. Watch your competitors

These tools not only follow your brand, but also follow your competitors. You can find out what others do well (or not good) and use this information to get a feature.

Choose the appropriate social listening platform

Choosing the appropriate social listening tool is necessary to understand your audience and protect your brand reputation. These tools help you monitor social media conversations, collect customer notes, and track major social networks, news sites, blogs and forums.

Match the tool with your goals

Before choosing the basic system, select what you need to follow. Do you want to:

  • Remember the brand to protect the brand health?
  • Follow the audience’s preferences and consumer expectations?
  • Get real time visions to manage crisis?
  • Performing a competitive analysis?
  • Discover the main effects with authentic arrival (not artificially inflated followers)?
  • Understanding brand feelings with analysis of granular feelings?
  • Determine the pain points in customer morale?

Various tools support different needs. Some offer advanced social listening capabilities such as identifying visual letters to analyze text in images, or dedicated alerts when mentioning related keywords.

Find the main features

The best listening tools are provided to social media:

  • Access to historical data to analyze previous social media talks.
  • Support for all major social media platforms.
  • Watching strong social media with relevant data filters.
  • Advanced analyzes and easy information panels that illustrate the main standards.
  • The ability to track conversations and determine directions over time.
  • Tools to identify influencers and learn how to form consumer positions.

If your team is already using a social media management tool, check if it includes a built -in monitoring tool or if you will need separate tools.

Determine the priorities of the ability to use and size

For the institution’s users, choose a basic system that takes large quantities of social media data and integrates with your other tools. For smaller teams, focus on ease of use and clarity of implementable ideas.

Simple information panels, clear perceptions, and easy liquidation make it easy to discover relevant conversations and respond quickly.

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